Privacy Policy

This policy explains how Egg Island Studio, LLC ("we," "us") handles information. It has three parts:

• Visitors to this website
• Customers of our fixed-price products, such as the Website Repoweror Static Site Hosting, whether you buy directly or an AI agent buys for you
• Our SEO Reporting application

Visitors to this website

• This website is hosted by Vercel, which processes basic technical information such as IP addresses to deliver pages and protect against abuse.
• We use Vercel Speed Insights to measure how fast our pages load. It collects anonymous performance data and doesn't use cookies or identify you.
• We use Vercel Web Analytics to count page visits and see which pages lead to orders, such as when someone starts checkout. It doesn't use cookies, doesn't identify you, and doesn't follow you to other sites.
• When you use the free website audit, we keep the address you checked, the results, a short AI-written overview of the site, and a one-way hash of your IP address that we use to limit abuse. To write the overview, we send the site's public homepage text and the audit results, plus your business name if you came from one of our postcards, to an AI model through Vercel's AI Gateway. If you ask us to email the results or send us a message from the results, we keep your email address and message so we can reply.
• We don't use advertising trackers or sell visitor information.

Customers of our fixed-price products

What we collect

• Order details: your name, email address, billing address, what you bought, and when.
• Payment information: handled by Stripe, our payment processor. We see things like the card brand and last four digits, but never your full card or bank numbers.
• Agent details: if an AI agent placed your order, the details it sends with the order, such as which agent or platform was used.
• Your website: its address, the pages, text, and images we copy to repower it, and any tracking codes you send us to add.
• Messages: anything you send us by email, including access details for your current site.

How we use it

• To process your order, deliver your product, and host your site if you chose hosting.
• To contact you about your order, your hosting, and any refund or guarantee claim.
• To keep records required for tax and accounting.
• To prevent fraud and protect our services.

We don't sell or rent your information, use it for advertising, or use your site's content to train machine learning models.

Who we share it with

We share only what's needed with the services that help us deliver your order:

• Stripe, for payments, receipts, and fraud prevention;
• The AI agent or platform you ordered through, for order confirmations and status;
• Vercel, which hosts sites on our hosting plans, and whose AI Gateway passes website audit text to the AI model that writes the overview;
• Our email provider, to send you messages about your order and to deliver contact form submissions from your hosted site.

We may also share information when the law requires it.

Visitors to your hosted site

If we host your site, Vercel processes basic technical information from your visitors, such as IP addresses, to deliver pages and protect against abuse. We add tracking or analytics to your site only when you send us the codes, such as Google Analytics, Google Tag Manager, or advertising pixels. Those tools are run by their providers under their own policies, and you're responsible for telling your visitors about them.

When a visitor uses the contact form on your hosted site, we process what they submit, such as their name, email address, and message, only to filter spam and email it to you. Our email provider handles delivery. We don't use submissions for anything else, and we keep them only as long as needed to deliver them and investigate abuse.

You're responsible for your own site's privacy notice to your visitors, including how you handle the form submissions you receive.

How long we keep it

• Order and payment records: as long as tax and accounting law requires.
• Your site's content and code: while we're working on or hosting your site, and for the export window after you leave. See our Terms of Service.
• Access details you send us for your current site: deleted once your repower is delivered.

SEO Reporting application

The Egg Island Studio SEO Reporting application is an internal tool used solely by Egg Island Studio staff. It is not offered to the public, and there is no sign-up or user account associated with it.

What it accesses

With authorization from the signed-in Google account, the application reads:

• Google Search Console data (search performance metrics and site configuration) for properties that account already has access to, via the webmasters.readonly scope.
• Google Analytics data for properties that account already has access to, via theanalytics.readonly scope.

Both scopes are read-only. The application cannot modify, delete, or publish anything in Search Console or Analytics.

What it does with that data

Data is retrieved and stored locally on Egg Island Studio equipment, and is used to produce website performance and technical health reports for the clients whose properties the data belongs to.

What it does not do

• It does not collect data from visitors to this website or from members of the public.
• It does not sell, rent, or share data with third parties.
• It does not use Google user data for advertising, or for training machine learning models.
• It does not transfer Google user data to any party other than the client whose data it is.

Retention

Retrieved data is retained for as long as Egg Island Studio provides reporting services to the relevant client, and is deleted on request.

Revoking access

Access can be revoked at any time from the Google Account permissions page at https://myaccount.google.com/permissions, or by removing the account's access within the relevant Search Console or Analytics property.

Security

We use reasonable safeguards to protect information. No system is perfectly secure, but if a breach affects your information, we'll tell you promptly.

Your choices

You can ask us for a copy of your information, or ask us to correct or delete it, unless we have to keep it for legal reasons. Email hello@eggislandstudio.com.

Changes

We may update this policy. The date above shows the most recent revision.

Contact

Egg Island Studio, LLC · hello@eggislandstudio.com